Working with American Conveyor Group, ACG
At American Conveyor Group (ACG), we are constantly answering lots of questions about material handling products. And we make sure you understand how we help create, the very best service possible for all of our customers. Questions we get, range from just general material handling questions to specific types of equipment or models. We get questions like:
- Can I order spare parts from ACG?
- How does ACG do business?
- How do I start working with ACG?
If you have questions, American Conveyor Group has answers.
Can I buy directly from ACG?
When we began, back in 1983, we were committed to being the best there is at what we do. Which is supporting manufacturing, distribution and warehousing industries with their material handling systems. So, one question we get is “Do we sell direct to the consumer?”. And the answer is, “Absolutely.”
The best way we can service this large material handling industry is, as an integrator. We do this by selling and implementing material handling products from many different manufactures. It is a common practice of conveyor manufactures to “not” sell directly to the consumer but, to rely on third-party integrators to design, sell, and install conveyor solutions, to the end consumer, while the manufactures focus on creating new and advanced conveyor solutions and manufacturing the conveyor equipment.
We are an conveyor system integrator and looking at our track record, we are considered among the best at what we do. We acquired this reputation by integrating conveyor systems for over 40+ years while servicing large, medium and small facilities and acquiring an A+ quality reputation by providing the best and most advanced equipment possible.
What manufacturers do you represent?
Below is a list of the manufacturers we represent. We have chosen these manufactures because, they have engineered and developed outstanding quality products that are reliable for years. They are excellent at manufacturing conveyors and rapid shipment of their products.
This list is in no particular order for any rating purpose.
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We have chosen these manufacturers because, these twelve companies manufacture every type of material handling product that we sell. From gravity conveyors, to spiral conveyor, and heavy-duty over-head conveyors, such as, conveyors used in automotive manufacturing. Even if you need a custom conveyor that requires a special design that does a unique process, we can design and manufacturer it. Even if nothing like it has been designed or manufactured previously. We, in cooperation with one, or more of our partner manufacturers can design, manufacture, ship, and/or install a complete, or partial, material handling solution for your facility.
If you have a challenging project, we should be your first solution option. We excel in designing custom solutions where our competition has failed to deliver. If you need help, you need to call us.
We’ve been asked, “Can I buy Hytrol products from any integrator I find?”
The answer is “No”. Hytrol like many other conveyor manufacturers, want to make sure their integration partners are the best at designing, recommending, and implementing the correct solution. And that we provide great customer service from first contact to the end of the project and beyond.
Every member of the American Conveyor Group wants to create a lasting relationship with you and all of our customers. Our goal is to be your first choice, and your go-to integration partner, that can quickly and effectively create a solution that is the best for your needs.
What industries does American Conveyor Group provide solutions for?
We provide solutions for almost every industry. From manufacturing, to warehousing, to distribution and fulfillment. Our product lines are always expanding and we work hand-in-hand with our manufacturing partners to make sure you get the best solution for your needs.
Are we limited only to the systems or models listed on our website?
You are absolutely not limited to what you see on our website. We have engineers ready to create any custom solution, or unique system design, to accommodate your facility’s needs. Some great innovations have come from providing unique custom solutions for our customers. If you need a custom system, or an off-the-shelf system, for your facility, give us a call.
I need replacement parts for our maintenance team. How do I order spare parts?
We are here for you for the long run, even after we supply you with a conveyor or conveyor system. Spare parts and maintenance parts must be ordered through an integration partner. We are the integration partner that should be your first choice to call. We are fast, efficient and reliable. When you need parts, give us a call, fill in a web-form, or send us an email.
Do you have more questions? We’re here for you.
Just contact us! Give us a call. Fill out a request for help on any of our web-forms located in our main website. You’ll find a web-form at the bottom of every product page and on our Contact page. We are here for you.